Privacy Policy for Jobsforce

Welcome to Jobsforce ("Jobsforce," "we," "us," or "our"). This Privacy Policy is designed to inform you about how we collect, use, disclose, and safeguard your personal information when you use our website, our Chrome extension, and any other related services (collectively, the "Services"). Your privacy is of paramount importance to us. This document explains your rights and our obligations regarding your personal data. By accessing or using our Services, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information Collection and Use

We collect personal information to provide and improve our Services. The types of information we may collect depend on your interaction with us. We are committed to collecting only the information necessary to deliver our services to you.

1.1. Information You Provide to Us

We collect information you provide directly to us. This includes:

• Account Information: When you create a Jobsforce account, we collect your name, email address, password, and other information you choose to provide, such as a profile picture or professional title.
• Resume and Professional Data: To use our core features, you may upload your resume or manually enter information about your work experience, education, skills, and other professional qualifications. This data is central to the service we provide.
• Communications: If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
• Payment Information: If you subscribe to our premium services, we will collect payment information through our third-party payment processor. We do not store your full credit card number on our servers.

1.2. Information We Collect Automatically

When you use our Services, we may automatically collect certain information about your device and usage of our services.

• Log and Usage Data: We collect log data and usage information, including your IP address, browser type, operating system, referring URLs, pages viewed, links clicked, and the dates and times of your visits. This information is used for analytics and to improve service reliability.
• Cookies and Similar Technologies: We use cookies, web beacons, and other similar technologies to operate and personalize our Services. Cookies are small text files stored on your device. We use both session cookies (which expire when you close your browser) and persistent cookies (which stay on your device for a set period). You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our Services.
• Device Information: We may collect information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, unique device identifiers, and mobile network information.

2. How We Use Your Information

We use the information we collect for various purposes, including:

1. To provide, operate, and maintain our Services, including our AI-powered resume analysis and job application features.
2. To improve, personalize, and expand our Services, and to develop new products, services, features, and functionality.
3. To understand and analyze how you use our Services for business intelligence and product development.
4. To process your transactions and manage your subscriptions.
5. To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Service, and for marketing and promotional purposes, in accordance with your preferences.
6. To send you push notifications (if you have enabled them) or emails with service updates, security alerts, and account notifications.
7. To detect and prevent fraud, and to address security or technical issues.
8. For compliance purposes, including enforcing our Terms of Service, or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency.

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information with third parties for their marketing purposes. We may share your information in the following circumstances:

• With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf. These include payment processors, cloud hosting providers, and analytics services. These service providers are authorized to use your personal information only as necessary to provide these services to us.
• For Legal Reasons: We may disclose your information if we believe it is necessary to comply with a law, regulation, legal process, or governmental request; to protect the safety of any person; to address fraud, security, or technical issues; or to protect our rights or property.
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, your personal information may be transferred. You will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.
• With Your Consent: We may share your information for any other purpose with your explicit consent.

Our Chrome extension is designed with privacy as a priority. It processes your resume data and job application inputs locally on your machine. This data is not transmitted to our servers unless you explicitly use a feature that requires server-side processing, such as saving your profile to your Jobsforce account. We do not track your browsing history across different websites.

4. Data Retention and Deletion

We retain your personal information for as long as your account is active or as needed to provide you with our Services. We may also retain your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. You can request the deletion of your account and associated data by contacting us at the email address provided below. Upon receiving a deletion request, we will take steps to delete your information within a reasonable timeframe, though some information may be retained in our backup archives for a period of time for legal or operational reasons.

5. Your Data Protection Rights

Depending on your location, you may have certain rights under data protection laws, including:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you are a resident of the European Economic Area (EEA) or California, you have specific rights under the GDPR and CCPA, respectively. To exercise these rights, please contact us.

6. Security of Your Information

We use a variety of administrative, technical, and physical security measures to help protect your personal information. We use encryption (such as SSL/TLS) to protect data in transit. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and - misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

7. Children's Privacy

Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information. If you become aware that your child has provided us with personal information without your consent, please contact us.

8. Third-Party Websites

The Services may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from the Site.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Your continued use of our Services after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

10. Governing Law and Dispute Resolution

This Privacy Policy and your use of the Services are governed by and construed in accordance with the laws of the State of California, applicable to agreements made and to be entirely performed within the State of California, without regard to its conflict of law principles. Any dispute arising out of or relating to this Privacy Policy or your use of our Services will be subject to binding arbitration in California, pursuant to the rules of the American Arbitration Association.

11. Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or our privacy practices, please do not hesitate to contact us. We are committed to resolving any concerns you may have.

You can reach us via email at: info@jobsforce.ai.

We will make every effort to resolve your concerns.